Program Assistant - Kettering - Medical Weight Loss - PT/First Shift
Full Time
Kettering, OH 45440
Posted
Job description
Overview:
Responsibilities & Requirements:
The Program Assistant answers phones and directs incoming calls, schedules appointments via call ins and updates computer data, including verifying licenses and insurance information. The Program Assistant prepares ahead for the next day’s responsibility by pulling files and confirming all appointments. The Program Assistant is responsible for keeping accurate client records, ensuring the maintenance of confidentiality of information and adhering to the Corporate Integrity Standards and HIPAA requirements.
The Program Assistant receives direction from the Program Manager professionally while also demonstrating the ability to work alone at a sometimes hectic pace, always maintaining composure and professional appearance. The Program Assistant maintains the knowledge of facility policies and procedures as well as continuing education. The Program Assistant maintains computer skills required in order to prepare correspondence and memoranda.
The Program Assistant helps with the HMR program by maintaining patient accounts and fee schedules in an orderly and accurate manager, receives monies and documents payments. The Program Assistant maintains inventory by accepting patient orders and dispensing meal replacements and other products which sometimes requires the shipping out of such products to the correct location. The Program Assistant performs a daily inventory checklist of sales and maintains daily ledgers.
Required Skills
Demonstrates office support organizational skills, office competencies, people skills and communication. Proficiency in Microsoft Office products preferred.
Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Responsibilities & Requirements:
The Program Assistant promotes patient care by greeting, registering and checking in/checking out all patients, as well as verifying all End of Day activity in Epic. The Program Assistant establishes all bariatric new patient charts and initiates phone calls to schedule the new patient appointments and the current patient follow ups, keeping aware of the need to maintain various insurance requirements. The Program Assistant maintains a system of communication with the surgeons’ offices to share information.
The Program Assistant answers phones and directs incoming calls, schedules appointments via call ins and updates computer data, including verifying licenses and insurance information. The Program Assistant prepares ahead for the next day’s responsibility by pulling files and confirming all appointments. The Program Assistant is responsible for keeping accurate client records, ensuring the maintenance of confidentiality of information and adhering to the Corporate Integrity Standards and HIPAA requirements.
The Program Assistant will maintain office supplies and perform equipment maintenance using facility resources efficiently. They identify staff needs and allocate resources and products to meet those needs. The Program Assistant prepares outgoing items for the courier and receives all deliveries, stocks the orders, and removes the broken down boxes to the trash.
The Program Assistant receives direction from the Program Manager professionally while also demonstrating the ability to work alone at a sometimes hectic pace, always maintaining composure and professional appearance. The Program Assistant maintains the knowledge of facility policies and procedures as well as continuing education. The Program Assistant maintains computer skills required in order to prepare correspondence and memoranda.
The Program Assistant helps with the HMR program by maintaining patient accounts and fee schedules in an orderly and accurate manager, receives monies and documents payments. The Program Assistant maintains inventory by accepting patient orders and dispensing meal replacements and other products which sometimes requires the shipping out of such products to the correct location. The Program Assistant performs a daily inventory checklist of sales and maintains daily ledgers.
The Program Assistant balances out the credit card and cash register and prepares the nightly deposit accurately. The Program Assistant assists all staff in the performance of their jobs and communicates with others, displaying willingness to problem solve and promoting a caring attitude to both co-workers and clients.
Preferred Qualifications:
Minimum Education
High School diploma or GED, prefer Associates degree or higher in office management, accounting or business administration
High School diploma or GED, prefer Associates degree or higher in office management, accounting or business administration
Required Skills
Demonstrates office support organizational skills, office competencies, people skills and communication. Proficiency in Microsoft Office products preferred.
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