Founded in 2009, Amazon Publishing is a leading publisher of trade fiction and nonfiction print, Kindle eBooks, and audiobooks. With offices in Seattle, New York, Grand Haven, London, Luxembourg, Paris, Madrid, Milan, and Munich, our critically acclaimed and bestselling authors come from around the world.

Amazon Publishing is looking for a temporary Production Manager to support the creation of its physical and e-books in a fast-paced environment. The successful candidate will be well-organized and metrics-driven, with a strong bias for action and ability to independently execute end-to-end book creation processes. This role will have daily contact with content and metadata, and will support numerous production services that result in a high-quality final book. The Production Manager will help identify, define, propose and deliver process improvements and tools for the production of Amazon Publishing books.

This position works closely with editorial, marketing, publicity and operations as well as with external vendors to ensure our books reach market on schedule and at the highest quality levels. Responsibilities include:

• Supporting and tracking day-to-day production workflows, ensuring processes are documented, efficient, streamlined, and that books are produced at the highest quality
• Establishing priorities, identifying and communicating risks and mitigation plans in collaboration with stakeholders; developing and maintaining production milestones and completion dates
• Managing production schedules and files: supervise production progress and review files for quality issues to ensure deadlines are met throughout all phases of book production
• Maintaining vendor relationships: manage communication, oversee and review quality of work, and facilitate issue resolution
• Ingesting and archiving files using internal systems
• Championing new technologies, collaborations, and improved processes to define, leverage and implement best content production and delivery practices including continuous improvements in quality, cost reduction, production time and pipeline capacity
• Delivering operational metrics that drive process improvement and efficiencies with a focus on creating scalable systems

The successful candidate must have the ability to manage multiple projects in a deadline-driven environment while maintaining high standards of quality and a strong author and customer focus.

Basic Qualifications

• Bachelor’s degree
• Two or more years of relevant experience in book publishing operations with a focus on process development and quality assurance

Preferred Qualifications

• Experience copyediting and proofreading with an ability to make judgement calls that balance house style (Chicago Manual of Style) with creative intent
• Experience managing multiple large volume, highly visible projects simultaneously, under very tight deadlines
• Process improvement experience such as Lean, Six Sigma, Kaizen, and/or Operational Excellence
• Familiarity with complex technology, file formats, data transmission and storage, XML and knowledge of multiple computer platforms
• Proven track record of taking ownership and driving results by influencing and negotiating
• Familiarity with print and digital book production processes and technology
• Exceptional written and verbal communication skills
• Strong analytical abilities, including intermediate experience working with MS Office, especially Excel and Word
• Demonstrated ability to use strong business judgment