Job description

Job Description

• Registers patients for emergency and outpatient services, ensuring that complete and accurate information is obtained
• Accountable for the efficient operation of the front desk and reception function for the outpatient department
• Provides a variety of administrative and clerical support to facilitate the smooth operation of the department
• Answer phone with multiple lines
• Greet and direct patients and visitors to the department
• Provide telephone and clinic information to callers
• Assists other areas as assigned, to include but not limited to typing, sorting, filing and other office duties
• Assists with queries from the public and patients

Skills & Qualifications:

• Collect and record payments such as co-pays
• Knowledge of the Medical and Hospital organization and it subdivisions in order to direct incoming calls
• Ability to quickly and accurately manage heavy call traffic on multi-incoming and outgoing lines
• Knowledge of the capabilities of the telephone system and the procedures necessary to connect a number of parties on one or both ends of complicated conference calls and to arrange two-party conference calls
• Knowledge of patient confidentiality and privacy requirements
• Ability to direct patients, visitors and physicians to all areas of the department appropriately
• Greeting patients, visitors and staff who enter the office
• Collects and records patients' payments for services, assist patients in completing

Job Type: Contract

Benefits:

• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Palm Coast, FL 32137: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospital reception: 1 year (Required)
• Customer service: 1 year (Required)
• Front desk: 1 year (Required)

Work Location: One location

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