TOYOTA GENERAL STORE RECEPTIONIST HARLINGEN

JOB TITLE: Receptionist

REPORTS TO: General Manager

SUMMARY: Serves as initial contact for all callers and visitors to organization.

DUTIES AND RESPONSIBILITIES:

• Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to appropriate employee, voice mail,
• Clears messages each morning and delivers to appropriate employees.
• Meets and greets all visitors/customers; determines their needs and directs them to the appropriate employee/locations.
• Responds to visitors, clients, and employees in a courteous and professional manner.
• Opens and routes incoming mail.
• Prepares and forwards outgoing mail and packages.
• Composes and types routine correspondence as required.
• Performs general clerical duties including but not limited to filing, photocopying and mailing as required.
• Organizes and maintains file system; files correspondence and other records.
• Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
• Prepares and maintains meeting and conference room reservation and catering schedules; circulates schedule to appropriate staff.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Performs other related duties as assigned by management.

QUALIFICATIONS:

• Two to four years related experience, or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Ability to understand and follow written and verbal instructions
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Bilingual skills a plus.
• Professional appearance and demeanor are a requirement.
• Must have a valid Texas Driver License
• Must be able to pass a drug test.
• Must be able to pass a background screening.