Job description
Themis Insight solves difficult business, IT, and analytic problems by addressing the whole problem – not just the symptoms – using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Our broad interdisciplinary understanding allows us to provide the right solution, even if it is from outside the industry or traditionally defined problem space. We bring Public and Private, Civilian and Military expertise to every case.
We are hiring a Systems Administrator 1 or 2 to work in Linthicum Heights, MD. Position location is subject to change based on central MD client's needs.
Required: TS/SCI with a Polygraph
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements and updates to improve reliability, security and performance.
Essential Duties: Stand up and configure Windows or Linux servers. Apply patches and upgrades. Troubleshoot server issues. Administer customer accounts Deploy monitoring tools. Deploy applications and tools. Assist with escalated customer tickets.
Individual Capabilities/Experience Required:
- System Administrator 1: Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
- System Administrator 2: Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
- Windows or Linux system administration background.
- Knowledge of physical and virtual servers (rack/stack, network, build, deploy, etc.)
- Knowledge of log aggregation applications
Individual Capabilities/Experience Desired:
Elasticsearch/Splunk, Syslog/NxLog, Nagios or other similar monitoring applications, Scripting experience (Python/Perl)
Themis Insight has all the PERKS!
You are our most valuable resource — your ambition, your knowledge, your creativity. We offer an industry-leading set of benefits to supplement your normal salary compensation. Themis Insight has you covered with flexible ways to balance work and home life, full health benefit premium coverage, and generous contributions toward your retirement.
- Competitive health, dental, and vision plans with 100% paid premiums.
- 401k: We contribute 6% even if you don't!
- Time Off: 11 standard holidays, and 20 days of PTO
- Career Development: Get career counseling and individualized career development plans, including education and training.
- Employee referral bonuses for successful hires
Themis Insight is an Equal Opportunity/Affirmative Action employer.
Themis Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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