West Virginia University College of Applied Human Sciences is currently accepting applications for a Student Success Coordinator.

About the Opportunity

As a Student Success Coordinator, you will work with any or all CAHS undergraduate majors. You will be responsible for advising current students, advising incoming students through New Student Orientation, teaching First Year Seminar, developing and implementing recruitment and retention initiatives, and other duties as assigned.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year
• 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits (this position is a benefits-eligible non-classified staff position)
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
• Wellness programs

What you'll do:

• Utilize the WVU Undergraduate Catalog to ensure compliance to College and University policies and procedures
• Develop and implement programming aimed at improving retention and degree completion rates for students in CAHS
• Oversee the collaboration between the CAHS and the WVU Athletic Department to enhance student athlete advising, NCAA certification, and communication between the units
• Provide timely and effective academic advising support to undergraduate students and student athletes in the College of Applied Human Sciences
• Conduct database management and analysis for monitoring and documenting student progress, identifying opportunities for increasing program completion, and disseminating relevant findings to CAHS administrators and program faculty to guide decision-making in curriculum and instruction
• Support the College’s administrative team by collecting and analyzing data on student demographics, undergraduate enrollment, degree completion, and other pertinent topics for periodic reporting
• Continue to review, update and disseminate to all students and faculty informational materials on student policies, procedures, advising resources, internal communications, program marketing materials, registration and graduation
• Monitor current trends in enrollment management, student retention, and program completion, making recommendations for continued innovation in strategic planning
• Deliver a combination of appreciative, developmental, intrusive and prescriptive advising models to meet individual student needs and help them reach their educational goals
• Monitor degree progress and completion and maintains student records by utilizing information systems (i.e., Banner, Degree Works, Navigate)
• Participate in New Student Orientation by advising incoming freshman throughout the summer
• Support students through the appeal process for academic and federal financial aid suspensions
• Assist transfer students and students taking courses in transient through the transfer credit articulation process
• Work with faculty to identify students who are at-risk during the Early Alert reporting process and provide outreach and support to these students
• Collaborate with other units on campus to connect students with resources as needed
• Participate in the strategic planning and execution of recruiting and retention initiatives and events within the College
• Plan, manage, instruct, and assess First Year Seminar, student success, and career development-oriented courses
• Evaluate student registration for course program of study (CPOS) compliance

• Master's degree in education, counseling or related field OR an equivalent combination of education and directly related experience
• A minimum of one (1) year of related experience
• Ability to work independently and exercise sound judgment
• Strong analytical skills in determining best course of action when presented with student academic/career issues
• Excellent oral and written communication skills to prepare various communications, reports, and communicate clearly and concisely with a diverse group of individuals
• Ability to deal with stress, conflicts, varied personalities of students, co-workers and others, in a calm, congenial manner
• Demonstrated proficiency with Microsoft applications and University supported software systems, Banner, Degree Works, Navigate, etc.

Preferred Qualifications:

• Experience entering and maintaining student databases
• Experience working with records management/filing systems

• Resume

At West Virginia University, we leverage our talents and resources to create a better future for our state and the world. As West Virginia's land-grant university, WVU has three campuses that touch each corner of the state. The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests.

From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley — the contributions of WVU employees directly impact the 1.8 million people of West Virginia every day, no matter their role or position.

Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights. After all, when you're a Mountaineer, impossible is just another mountain to climb.

Creating an inclusive, engaged, and dynamic learning environment is core to WVU’s academic mission. We welcome candidates who can contribute a range of ideas, approaches and experiences.

To learn more about West Virginia University, visit go.wvu.edu. View current career opportunities at careers.wvu.edu.

West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.