Shift Manager

Full Time
Winter Haven, FL 33880
Posted
Job description
Summary
Supervisor the operations of the restaurant on a shiftly basis.

Reports To
General Manager

Essential Functions
  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service always.
  • Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of team members and creating a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
Qualifications
  • Be at least 18 years of age.
  • Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.
  • Have knowledge of service and food and beverage.
  • Possess excellent basic math skills and can operate a POS system.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to reach, bend, stoop, and frequently lift to 50 pounds.
Certificates, Licenses & Registrations
ServSafe Manager certified

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