Our mission:

Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and companies in more than 140 countries, Cellebrite’s Digital Intelligence platform and solutions transform how customers collect, review, analyze and manage data in legally sanctioned investigations.

What is your mission?

As a Security and Systems Support Engineer at Cellebrite, you will have the opportunity to make a global impact through technology. Responsible for providing enterprise-level technical support to our Global team, you will work to research, diagnose, troubleshoot, and resolve user/systems inquiries. While doing this, you will also be focusing on Security tools and advanced systems applications and hardware. You will encounter technical project management as you will lead them from start to finish.

What you’ll love about your mission:

If you don’t mind a technical challenge or two and you’re tech savvy and a critical thinker. You enjoy interacting, collaborating, and building working relationships with users and upper management? Are you an excellent communicator and an effective listener? Are you eager to keep up with the continuously changing technological environment? If so, this is the job for you.

The superpowers we are looking for:

• 3 to 5 years minimum experience working in an IT support team.
• MCSA or MCSE, preferred, but not necessary
• 3 years minimum experience installing and supporting all of the following: AWS, both MAC and Windows environments, Windows servers (2012-2019), Active Directory, Office365, PC Deployment using JAMF, MS SCCM. VMware, SAAS services, storage systems, (Netapp, Qnap, or similar) AV Management, remote users, networking, troubleshooting and problem management
• Knowledge of Netskope, Crowstrike, Checkpoint Firewalls, F5 VPN and ProofPoint preferred
• Networking knowledge: switches, routers and Wi-Fi systems (Ruckus)
• Knowledge of SalesForce and NetSuite a plus
• Strong verbal and written communication skills
• Self-motivated and independent
• Team player
• Service oriented: very high service level awareness
• Excellent documentation skills

This position is located in the Tysons Corner VA office. Only candidates from the DMV area will be considered.

Hybrid position - 3 days in office , 2 days remote.

Cellebrite is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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