Job description

Essential Functions:

• Enter, maintain, and reports all medical history, medical coding, and filing claims using Electronic Medical Record (EMR) system.

• Promptly investigate all outpatient denials pertaining to diagnosis and procedure coding.

• Updates all patient files and make sure documents are accurate, confidential, and compliant.

• Greets, check in and checkout patients, and advises other medical staff of arrival of patient’s.

• In coordination with the MRS, assist in maintaining inventory of necessary supplies and assists with maintaining inventory on all instruments.

• Address and request referrals and other insurance authorizations. As well as, passing along patient information for prescription, x-ray or lab requisitions to necessary parties. This includes, calling pharmacies, hospitals, and labs.

• Schedule appointments, reschedule, follow up with no calls, no shows, the discharge of patients, and follow up appointments.

• Answer inbound calls to the practice, as well as, greet vendors and set vendor appointments. Will convey messages in writing, electronically, and verbally.

• Will maintain Physicians calendars, prepares doctors notes, return to work, school, or leave notices and all other correspondence as directed.

• Scanning, filing, and faxing documents, as well as, prepare and sort mail.

• Ensure the waiting and reception areas are kept orderly and clean, and will report on any damages of furniture, supplies, or equipment.

• Act as a liaison with patients, referrals, general practitioners, health care professionals, and patient’s family member in a compassionate and kind manner.

• Other office responsibilities, assigned by supervisor or Physician, as deemed necessary.

Minimum Education

• Associates, High School Diploma, or GED equivalent preferred
• Higher education may be substituted for experience

Minimum Work Experience

• 1 - 3 years experience in a hospital or physician practice setting

Required Licenses/Certifications

• N/A

Required Skills, Knowledge, and Abilities

• Basic to intermediate EMR knowledge
• Basic to intermediate Microsoft Office knowledge
• Ability to multitask, can work in a fast paced clinical environment, can engage patients, peers, and supervisors in a dedicated, comforting, respectful and effective way and has the ability to adapt to change.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Everyone is required to wear a surgical mask and have their temperature taken upon entry. Employees are required to fill out a daily COVID survey.

Work Location: In person

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