Job description
Overview
Responsibilities
Education:
Compliance Requirements
Qualifications
BEHAVIORAL STANDARDS:
Quality
Now that you have read about what you will be doing and the experience we seek, it is time to apply and make a difference in the lives of our patients.
UT Health East Texas is an equal opportunity employer (including veterans and persons with disabilities)
Advancing Healthcare
Together –
The Future of Healthcare is in East Texas
Why UT Health - East Texas?
Our People.
Our people truly are our greatest strength. They make a massive difference in the amazing care we provide every day. We work closely together to create a positive experience for our patients and each other.
Our Purpose.
We will build on your experience and provide meaningful and purposeful career growth for your future. You will have the opportunity every day to make a difference in someone’s life and change the course of healthcare.
Our P
lace.
Tyler, Texas is a small town with a huge heart where you will have the privilege of caring for your neighbors. Everybody is somebody here.
Representing the very best in healthcare, UT Health East Texas is comprised of 10 hospitals and more than 50 clinics across east Texas. With nearly 7,500 employees and over 1,000 licensed in-patient beds, UT Health East Texas provides healthcare services to thousands of patients annually through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service in a metropolitan service area of a quarter-million people.
Our
UT Health Physicians Managed Group is seeking an experienced
Quality Improvement Coordinator
. We are looking for your experience, knowledge and patient care skills in our
Quality Department
where you will be responsible for:
What You Will Be Doing:
-
The Quality Improvement Coordinator will be responsible for identifying quality gaps, risk adjustment gaps and outreach needs for members managed within Medicare advantage plans as well as the UTHET population at large. Individuals within this job classification are accountable for contributing to the assessment, implementation, and documentation of quality activities in accordance with UTHET standards in order to deliver efficient, effective and quality patient care.
Performs as a team member to support and enhance the system-wide quality improvement program. Provides positive staff support and education and acts as a resource to clinical staff and administration. Provides support and assists in the implementation of tools, guidelines, and best practices to improve efficiency, quality of care, and patient outcomes. Promotes and supports the implementation and monitoring of system policies and guidelines, OSHA regulations, and other state and federal laws or regulations.
The Quality Improvement Coordinator will work with a multi-disciplinary healthcare team to assist in facilitation of meeting quality metrics, risk adjustment activities and other assignments for a designated panel of managed care patients. Shall perform as a team member to support and enhance the system-wide quality improvement program. Responsible for collecting and organizing data to build and maintain patient registries to identify gaps in care and lead to better healthcare outcomes for patients. Expected to lead the employed and embedded QI care partners in the collection of quality data, audits and conduct outreach as necessary.
Will be proficient in use of EMR, payer platforms and population management tools. Will be knowledgeable of workplace health and safety guidelines (CDC), physician office practice, preventive health maintenance, national evidence based guidelines, patient safety, and case management. Promotes and supports the implementation and monitoring of system policies and guidelines, OSHA regulations, and other state and federal laws or regulations.
Responsibilities
Education:
- High School diploma required
- LVN Preferred
Experience:
- 1-3 years of experience preferred in a quality department.
- Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required
- Strong verbal and written communication skills
- Active listening skills
- Good problem solving skills
- Organizational skills.
- Leadership skills.
- Ability to manage stress appropriately and to make decisions under pressure.
- Patient record documentation skills
- Strong time management skills
- Ability to think strategically and act tactically
- Ability to handle multiple tasks at the same time
- Ability to embrace the client relationship to guide decisions and actions
- Demonstrates good team work
Certification and Licensure:
- LVN Preferred
Compliance Requirements
- Comply with regulatory requirements, guidelines, and policies
Qualifications
BEHAVIORAL STANDARDS:
Service
- Patient Centered Customer Service: Genuinely care about people.
- Cultivate a compassionate environment: Changing lives for the better together.
Quality
- Clinical and Operational Excellence: A relentless drive to be the best.
- Holistic Approach: Think and act for the benefit of the whole.
People
- Promote a collaborative environment: Build effective working relationships with others.
- Identify and Develop Talent: Prepare others to deliver excellence.
Financial
- Business Acumen: Know, own and drive our business.
- Continually Simplify and Improve: Work to make everything as efficient as possible.
Growth
- Foster Innovation: Seek and apply leading edge solutions.
- Set Clear Direction: Tell others where you are going, how to get there and why.
PHYSICAL REQUIREMENTS:
- Ability to sit for long periods of time while completing work on a computer
- Ability to move throughout the workplace
- May work in areas that are confined and/or crowded, as well as possible exposure to communicable diseases and to blood and bodily fluids.
Now that you have read about what you will be doing and the experience we seek, it is time to apply and make a difference in the lives of our patients.
UT Health East Texas is an equal opportunity employer (including veterans and persons with disabilities)
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