Job description

Demonstrated ability to work professionally and courteously with customers

A people-focused mindset and a passion for providing great customer service

Proficiency with multiline phone systems and computers

Ability to work in a fast-paced work environment

Strong organizational and time management skills

Professional appearance and strong work ethic

Must be able to communicate clearly and effectively

JOB RESPONSIBILITIES:

Must be able to greet guests, schedule appointments, and act as a liaison between customers and service techs

Greet service department customers promptly and courteously—attitude is everything!

Listen to customers and clearly translate repair needs to techs

Upsell additional services using low pressure, high integrity methods

Provide accurate repair/maintenance estimates

Adhere to policies on vehicle care and operation

Follow up on each repair and keep customers informed of progress

Inspect repair quality and ensure all work is complete

Notify customers when vehicles are ready for pick up

Review and explain repairs and associated costs with customers

Handle minor customer concerns and complaints

Keep Service Manager informed of all problems and potential problems

Job Type: Full-time

Pay: $3,500.00 - $6,000.00 per month

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:
We are closely following and monitoring state and federal guidelines.

License/Certification:

• Driver's License (Preferred)

Work Location: In person

ravenpropertygroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ravenpropertygroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, ravenpropertygroup.com is the ideal place to find your next job.