The OR Scheduler is responsible for supporting all aspects of support related to scheduling and confirming patients for upcoming surgical cases across multiple UCLA Health venues. This incumbent is responsible for working within an interdependent team structure by using strong communication and problem solving skills to maximize customer satisfaction for patients, physicians, nurses, and administrative colleagues. The incumbent must be adaptable and demonstrate good time management skills in order to achieve the department’s goal of completing a variety of time-sensitive tasks with varying daily volumes and complexities. To enable these outcomes, the incumbent is responsible for achieving quality and productivity standards in designated performance metrics.

Under the direction of the Scheduling Supervisor, MSO III and Nurse Manager, the OR Scheduler will complete assigned tasks by following Departmental guidelines and Medical Center policies and procedures. The incumbent will also be cross-trained to support achievement of various departmental responsibilities by performing backup tasks, as needed.

Salary range: $25.46-$36.47 Hourly

We’re seeking a highly-skilled, self-motivated professional with:

• Bachelor’s Degree Preferred
• Outstanding customer service skills Required
• Excellent communication skills, either over the phone and in writing Required
• Experience in organizing workflow in order to accomplish established objectives Required
• Familiarity with Care Connect system and clinic scheduling procedures Required
• Strong organizational and time management skills Required
• Ability to work as part of team and establish cooperative working relationships with administrators, physician, peers, and the public Required
• The ability to maintain a professional demeanor at all times Required
• Knowledge of Medical terminology Preferred
• Knowledge of CPT and ICD-9 coding Preferred
• Demonstrated ability to independently solve complex problems Preferred
• Demonstrated knowledge of office procedures for Scheduling, including creating and modifying scheduled cases Preferred
• Demonstrated experience in process improvement efforts, related to productivity or quality improvement efforts Preferred
• Experience with varied computer software and hardware including word processing, knowledge of Microsoft Word, Excel, and Access Preferred

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.