Job description

Busy Ophthalmology office is currently seeking a Medical Receptionist to join our team.

This candidate must have the ability to manage a busy patient schedule and have the highest quality of patient care.

Job Responsibilities and Duties:

• Outstanding professional phone management skills: manages a multi-line telephone system efficiently and politely, minimizing hold time
• Comforts patients by answering any questions they may have
• Expedites patient processing by having them fill out forms
• Obtains patient identification and insurance information
• Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
• Keeps doctors and any other related staff informed of scheduling, patient details, and potential service delays
• Protects patients’ right of confidentiality
• Post payments into QuickBooks

Skills and Qualifications:

• At least 1 year of experience as an receptionist and/or administrative assistant, preferably in a healthcare setting
• Must be able to multitask effectively; critical time management skills necessary
• Understanding of basic healthcare terminology
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
• Excellent customer service skills
• Pleasant phone demeanor

Requirements:

• High school diploma or its equivalent.
• Familiarity with HIPAA and OSHA guidelines
• At least 1 year in medical field preferred

We are looking for team players who enjoy working with patients and are very dependable!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
All patients and employees are required to wear a mask (or comparable item) to fully cover the nose and mouth for the duration of their visit

Application Question(s):

• What is your desired rate of pay?

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person

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