Job description

Busy medical practice in Royal Palm Beach is seeking a medical front desk receptionist. Must have excellent knowledge about insurance plans, eligibility, authorizations, referrals, scheduling, and billing. Must be willing to work front and room patients as needed. Experience with Athenahealth a plus. Bilingual is a plus.

• Understand how a physician office runs - employee work flow and daily schedule
• Monitors appointments, call backs, patient flow, wait times, and sets up protocols/support to improve all processes
• Handles daily issues as they arise
• Excellent phone skills
• Greet patients professionally
• Accurately complete and update patient registration
• Verify insurance
• Answering phones
• Scheduling appointments
• Data entry and scanning
• Collecting co-payments and remaining balances
• Working knowledge of medical terminology
• The ability to interact professionally at all times with patients, providers and team members
• Has an excellent understanding of Athenahealth EMR as it relates insurances, registrations, etc
• Responsible for medical and non-medical supplies
• Resolve issues and complaints
• Perform other duties as assigned.

Must have a minimum of 2 years experience in a physician office

Job Type: Full-time

Pay: $12.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical office: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location

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