Job description

JOB TITLE: CCYH Assistant Dockmaster

JOB SUMMARY

At the direction of and/or in the absence of Dockmaster, assumes all responsibilities for the daily operations of property. Ensures and monitors proper placement of boats in slips.

Assists captains in docking of vessels in marina slips. Routinely inspects and makes repairs to insure above average appearance and condition of property, to include docks, utilities, and ancillary equipment. Oversees all bookkeeping, administrative, computer and front desk functions that support daily activities at the marina.

DUTIES AND RESPONSIBILITIES

• Maintain a professional appearance and demeanor at all times when working and representing Camachee Island
• Assists in coordinating and assigning all long term guests, thirty days or more, within the marina. Utilizing the long term guest check list follow through from beginning to end.
• Oversees and assists in coordinating reservations and slip assignments system. Walks docks, performs dock checklist. May answer and respond to calls and inquiries regarding marina operations.
• Assist and support special events/activities taking place at the marina
• Operates VHF radio as necessary to contact boats and coordinate dockage, with Dockmaster.
• Oversees and assists front desk and retail operations, fuel dock, maintenance, grounds, and dockhands.
• Greets assists and responds to customers in a prompt and courteous manner. Communicates with potential customers professionally and effectively. Resolve customer disputes in a manner consistent with Windward philosophy and policy.
• Ensures safety of customers and employees. Observes, follows and enforces appropriate safety regulations required by OSHA and other governmental agencies as required.
• Oversees the performance of dockhands to ensure a consistent follow through and completion of the daily and weekly check lists. Reports tasks beyond scope of capability to Dockmaster.
• Oversees the Marina Maintenance log to ensure timely completion of all tasks listed in order of priority.
• Berths vessels and assists Captain in hooking up shore-side panel, ties and cable.
• Regularly checks dock lines.
• Assists Dockmaster in enforcement of Windward subcontractor marina policies and procedures.
• May perform other job duties as required.

SUPERVISION:

Given: Dock Personnel

Received: Dockmaster, Marina Manager

Education

High School Diploma or equivalent

EXPERIENCE

One year of previous managerial experience which include supervising personnel, light accounting, purchasing and receiving, inventory controls and customer relations. Previous marine and minor repair experience helpful.

KNOWLEDGE:

General boat knowledge, terminology and recognition. General carpentry, plumbing, repair knowledge.

SKILLS / ABILITIES:

Ability to communicate effectively and professionally with customers displaying exceptional customer service skills. English language skills, written and oral. Basic math computation skills. Ability to swim. Ability to operate VHF radio for communication with boats.

PHYSICAL STANDARDS:

Job allows considerable variance in work routine. Requires sitting, standing, bending, walking, lifting, pushing or pulling up to 50 pounds. Requires ability to climb ladders of varying heights. Ability to work outside in all weather conditions and withstand prolonged exposure to the sun.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Saint Augustine, FL 32084: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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